Welcome to our online survey website
The purpose of these surveys is among other things to give each member of our campus community (staff, students, shareholders, alumni, etc.) an opportunity to identify our deficiencies and/or strength in our core 'business' and to share ideas that may help us focus and develop strategies in improving our development plans especially in Teaching & Learning, Research & Development, and services.
We would like to thank you for your time, ideas and suggestions.
The objective of the
survey is to measure the service satisfaction index for the WiFi
network service (hotspot@UTM) provided by UTM.
The purpose of the survey is to check the performance of the wired LAN and WiFiUTM in PSZ (from users' point of view) and also to test the new 803.11n Access Point (from Altai) which promises higher speed, better coverage area and higher number of simultaneous users connected at one time (250 users compared to only 20 to 30 users using normal AP).
Please visit this site UTM speed test to test the INTERNAL access speed and TIME.com speed test for the EXTERNAL test speed.
Please be informed that the ONLINE DATABASES subscribed by PSZ have been given dedicated access through 100Mbps gateway link which mean that students can have better speed when accessing those sites (for research, etc) compared to other sites. Try accessing those sites and inform us your finding.
The current statistics are here.
The purpose of this survey is to determine the actual speed experienced by the students from their respective colleges through WIRED and WiFiUTM network and eventually to take the necessary actions to improve the connection speed to an acceptable speed rate.
The number of Access Points (AP) installed with the total of around 890 APs:
The colleges with WIRED network are KP, MA1 (K11-College 11), L12 (KTHO), G29 (KRP), S46 & S47 (KTC), H25 (KTF), K11 (KTR), G30, G31 & G32 (KRP).
In KTDI and KTR we have provided one Internet Lab each (with wired internet connection) which can be accessed 24 hours a day by all students. We are in the process of providing more lab like that in other colleges for the benefits of the students.
One thing we have to keep in mind is that the wireless (shared) access is not as fast/good/reliable as the wired (dedicated) connection. And the number of users connected simultaneously to an AP are limited (~15 users) with only 3 non-overlapping channels namely channel 1,6 and 11 unlike 3G or 4G spectrum in which all adjacent channels are using different frequencies and non-overlapping.
One of the problems we are facing in providing a good WiFiUTM coverage is the disturbance from Rogue AP (the APs that are installed by the students without our consent) as shown in the picture below (in K15). The conflicting channels used by those APs will result in reduction of the speed to the AP and to the network itself.
Rogue APs in K15 are listed below. There are many more in other colleges.
Until the problems related to these rogue AP are solved, we are going to experience slowness in the access speed (it is a kind of chicken and egg problem-students say WiFiUTM is slow and we say your rogue APs are disturbing our APs because they (without realizing it) are using the same channels that WiFiUTM's APs do).
Example of APs installation in Bayview Hotel WiFi network in Langkawi. Note the absent of rogue APs!
Please go to these websites and record the download speed in the survey form given below. We thank you for your patience, help and coorperation.
http://speed.utm.my (internal access)
From the current result of this survey (see the statistics below), we can see that majority experience a VERY HIGH INTERNAL SPEED (>10 Mbps) at which the internal sites (such as elearning, student.blog, UTM Library, UTM FREE download software archive, AIMS2000, UTM Institutional Repository, UTM Online, Applications System, Anti-Virus Software, FKM Computing Facilities, FSKSM Free Software Archive, FP Pusat Sumber, FAB Journal, FKE Journal, FKM Journal, FSKSM Publication, JCNRE Journal, MATEMATIKA Journal, Jurnal Kemanusian, Journal of Fundamental Sciences, DIGITAL Thesis, etc) can be accessed in a split second! This is one of the main priorities in providing CollegeNet, that is to provide fast access to the local contents for teaching, learning and research (TLR). We believe that faculties (UTM) are working hard in increasing local contents for the sake of TLR (try accessing the sites listed above) so that the external access can be minimized.
http://speed.time.com.my (external excess)
We are aware of the slow speed to the external sites and that is mainly due to the limited gateway bandwidth of 100Mbps/200Mbs shared by a large number of students in all 17 colleges.
The current statistics are here.
Thank you for your time.
This is a simple Internet access test to the Graduate Studies Management System (GSMS). GSMS is the system that offer online application for admission to postgraduate programmes in UTM.
to access the system.
If you would like to do further tests on the online application of the system please write your FULL NAME as 'Test <your name>' in the application form and proceed with the necessary details.
After accessing the system, please answer a few simple questions here.
The latest statistics can be viewed here.
To all staff, please write to us your suggestions to further improve the services provided by eLPPT system here.
To all students in FKE,
Please fill up the End-of-Course (EoC) online survey form for your subject to help us evaluate your overall course experience. Your responses to this survey are anonymous and no information about you will be identified or used in any way. We hope that you will complete the survey to help us improve the undergraduate/postgraduate courses we offer.
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